Reset Password
Select Lost Password/Forgot Password on the directory sign-in page. Your username and email address are required. Click here for detailed instructions.
If you need help, contact your directory administrator. Their contact information is on your directory’s sign-in page.
If you need help, contact your directory administrator. Their contact information is on your directory’s sign-in page.
Change my password
1. Open your Member profile
2. Type a new username and/or password in the designated field
3. Click Update to save changes
Usernames must be unique and not assigned to another member. Usernames are not case sensitive.
Passwords can be any word or combination of characters. Passwords are case sensitive.
The password field is blind to protect your privacy. Passwords are encrypted with 128-bit encryption algorithms and are never stored or viewed in plain text. Admin cannot see your password, but can reset it.
2. Type a new username and/or password in the designated field
3. Click Update to save changes
Usernames must be unique and not assigned to another member. Usernames are not case sensitive.
Passwords can be any word or combination of characters. Passwords are case sensitive.
The password field is blind to protect your privacy. Passwords are encrypted with 128-bit encryption algorithms and are never stored or viewed in plain text. Admin cannot see your password, but can reset it.
ADMIN: Who has access to our directory?
The only people who have access to your directory are people you give a username and password to. That can be members, friends of your organization, etc.
Want to see who has access to your directory? Export user information to see who has a username.
Admin control who has access and can immediately remove someone’s access by deleting their username.
Want to see who has access to your directory? Export user information to see who has a username.
Admin control who has access and can immediately remove someone’s access by deleting their username.
How much does the directory cost?
There is no cost to members to use the directory or download the app. Organizations pay for directory service. Click here for detailed pricing information.
Security
Your directory is encrypted using SSL (Secure Sockets Layer). This means communication between your device and our servers is encrypted and private. All transmission is encrypted, including when you enter your username and password.
Passwords are always encrypted, and are stored that way on our servers.
Members have control over the information they choose to share in the directory. They can add or delete information at any time, change their password or even delete their account..
Our Privacy Policy is located on your directory’s sign in page, where it is easily accessible to all members.
Passwords are always encrypted, and are stored that way on our servers.
Members have control over the information they choose to share in the directory. They can add or delete information at any time, change their password or even delete their account..
Our Privacy Policy is located on your directory’s sign in page, where it is easily accessible to all members.
Privacy Policy
Our Privacy Policy is located on the directory sign in page, where it is easily accessible to all members.
This Privacy Policy describes the type of information we collect and how we use and disclose that information. By using the CTRN Online Directory, you expressly consent to the terms of this Privacy Policy.
Information About You
We collect and store information for organizations to utilize in their private online member directories. We do not sell or provide any information to outside parties nor does CTRN make any information available outside of the member’s organization.
Information about you is collected by administrators of your organization and provided to our directory software. Information collected includes but is not limited to:
Family & Individual name, mailing address, physical address and telephone numbers.
Email Addresses, birthdates, social media account names including, but not limited to, Facebook, Twitter, LinkedIn & Google+.
Family and Individual Photos.
Cookies and Local Storage
CTRN does use cookies and local storage to make the member directory easier and faster to use. We do not use cookies and/or local storage to track your behavior or to deliver or improve advertising.
Security Measures
CTRN uses generally acceptable security practices in securing your information including the use of encryption and SSL.
Limitations
We do our best to keep your information secure and to keep the CTRN Online Directory up, bug-free, and safe, but can’t make guarantees about any part of our service.
This Privacy Policy describes the type of information we collect and how we use and disclose that information. By using the CTRN Online Directory, you expressly consent to the terms of this Privacy Policy.
Information About You
We collect and store information for organizations to utilize in their private online member directories. We do not sell or provide any information to outside parties nor does CTRN make any information available outside of the member’s organization.
Information about you is collected by administrators of your organization and provided to our directory software. Information collected includes but is not limited to:
Family & Individual name, mailing address, physical address and telephone numbers.
Email Addresses, birthdates, social media account names including, but not limited to, Facebook, Twitter, LinkedIn & Google+.
Family and Individual Photos.
Cookies and Local Storage
CTRN does use cookies and local storage to make the member directory easier and faster to use. We do not use cookies and/or local storage to track your behavior or to deliver or improve advertising.
Security Measures
CTRN uses generally acceptable security practices in securing your information including the use of encryption and SSL.
Limitations
We do our best to keep your information secure and to keep the CTRN Online Directory up, bug-free, and safe, but can’t make guarantees about any part of our service.
Picture size and file requirements
Family & Group images are 350 x 263 pixels (4:3 aspect ratio)
Member images are 350 x 350 pixels. (1:1 aspect ratio)
Our program accommodates high quality images, up to 9mb in file size. Photos can be cropped and rotated using our Edit Photo feature.
Member images are 350 x 350 pixels. (1:1 aspect ratio)
Our program accommodates high quality images, up to 9mb in file size. Photos can be cropped and rotated using our Edit Photo feature.
What does CTRN stand for?
CTRN stands for Come Together Right Now.
Our name reflects our mission to keep member information current and available, engaging members and helping further the mission of your organization.
Our name reflects our mission to keep member information current and available, engaging members and helping further the mission of your organization.