This article addresses next steps after receiving the User Signup: Approval needed email.
When members Create An Account, administrators receive a User Signup: Approval needed email. This email is sent to email address selected for New Signup Approval on the Admin List
Open the email and select the VIEW link. When you log in to your directory, the information will appear on your screen. You will be alerted if another admin has already handled the request.
Before approving the new request, make sure the member doesn’t already have a member profile. If they are already in the directory, delete their request and contact them with their existing username and password.
When approved, the new member profile will appear in the directory and the member will receive an email with instructions to create a password. They can then log in to view the directory and edit their profile.
The new profile is a MEMBER PROFILE. If your directory includes FAMILY PROFILES, you will need to
- create a family profile and add the new member to the family, or
- add the new member to an existing family.