This article addresses the web version and legacy app (CTRN Online Directory). For help with the Online Member Directory app, CLICK HERE.
To change your username and password:
- Open your member profile
- Type a new username and/or password in the designated field
- Click Update to save changes
- Usernames must be unique and not assigned to another member. Usernames are not case sensitive.
- Passwords can be any word or combination of characters. Passwords are case sensitive.
The password field is blind to protect user privacy. Passwords are encrypted with 128-bit encryption algorithms and are never stored or viewed in plain text. Admin cannot see a member’s password, but can reset it.
If you can’t edit information in your profile, contact your directory administrator. They can reset your username/password for you.